About a month ago, my boyfriend and I attended the county fair. We had a great time checking out the exhibits, eating the food, playing the games and riding the rides. We saw a live concert and filled out a whole bunch of entries for free stuff. Neither one of us expected to win anything. A couple of weeks after the fair, I got a call from a local HVAC contractor, who informed me that I had won a ductless heat pump. He wanted to schedule a time for the installation, and I made an appointment for several days later. He told me to choose a location for the heat pump. At that point, I had not idea what a ductless heat pump actually was. I needed to go online to figure it out. Once I read up on all the benefits of a ductless heat pump, I was super excited. These systems typically costs several thousand dollars, and I got one for free. Plus, a ductless heat pump combines both heating and cooling capacity, is very compact and exceptionally energy efficient. Although the unit only handles the temperature control in a single room, it would not be difficult to add multiple units. There is an outdoor component that is able to manage up to eight indoor air handlers. The installation of the heat pump took only a few hours, and there was no major renovation or mess. The unit is modern looking, compact, and operates very quietly. I had the heat pump located in the master bedroom, and it has greatly improved comfort.